Once you have selected your preferred route, there are two options. We cooperate with direct partners, such as rail, bus and air companies, but also with other travel search engines, in order to offer you as many travel times and transport solutions as possible at the best price.
Rail, bus, air companies and carpooling
You will book directly with our partner without having any third party booking platform in between. We always show the full price including an estimate of all mandatory taxes and charges as we receive it from our partner. Sometimes prices get updated: Check the final price on the partners website carefully as well as all ticket details and conditions (especially when travelling with children).
You will book with our partner which is the official booking partner of a rail, bus or air company. We will redirect you to the partner website. We always show the full price including an estimate of all mandatory taxes and charges as we receive it from our partner. Sometimes prices get updated: Check the final price on the partners website carefully as well as all ticket details and conditions (especially when travelling with children).
What happens after redirection?
3 different possibilities:
We will redirect you to the partner website to start the purchase.
We will redirect you to the partner search page with your search conditions being prefilled. You find the same offer there, please click on it to start the purchase.
We will redirect you to the partner booking page of the selected offer. You can immediately start the purchase.
The price you find on virail is directly linked to the price which you can find in real time on our partners’ websites. Thus, virail prices are guaranteed as being the real prices. Our comparison tool works with more than 200 transportation companies and offers you the best travel solutions in the USA and in the rest of the world.
Virail is an online platform that compares all available routes for your trip. Choose your departure and arrival locations as well as your dates and let our search engine show you all your options by plane, train, bus and carpooling! Feel free to filter the results by price, departure and arrival time, duration or by amount of connections. In just a few clicks, find the trip that will best fit your needs and your budget.
The price shown on virail is an estimation of the price you will have to pay including all taxes and mandatory fees to travel. On virail you just have to select the offer you want and then, we redirect you to the website of a partner company, which makes it possible for you to confirm your booking and get your ticket. On this website, you will find in real time all information for your trip with the details of prices.
Please note that the final price you pay once you get your ticket is likely to change if you choose additional options such as luggage or a travel insurance.
If you need more information, we recommend you to contact the partner company with which you have booked your ticket. All general information you need are usually written on their website.
If you are trying to find your booking confirmation on a virail mail you won’t find anything. We are only a compare platform, we don’t have any of your booking details.
So where is your booking confirmation?
Check your emails, the travel provider or the travel company should have been sent to you an email with your booking confirmation. Check also your spam email and if you still don’t find anything look at your bank statement of the card you used to pay, the name of the travel agent or the travel company should be there next to your payment.
Virail is a platform that compares all available routes for your trip, we don’t have any booking or payment details. We redirect you to the travel company or travel agent website where you proceed with your booking. If you need help with any kind of changes, cancellation and refunds, you need to contact the travel provider/agent or the travel company you did your booking with.
Each company has its own rules about cancellations, changes and refunds, you need to contact them directly and they will be more than happy to help you.
Virail is an online platform that compares all available routes from many different partners for your trip, you cannot book or pay in our website. When you find the best option for you, you will be transferred to the service provider’s site to complete your booking and there you will see all the payment options you can have.
If you have any questions about your payment you need to contact directly the travel company, provider or agent and they will be able to help you.
Virail is a platform that compares all available routes for your trip and help you to find the best solution for your travel, but we don’t purchase bookings or payments.
If you have any questions regarding your booking information you need to contact directly the travel provider. For example if you need help with:
Changes of booking
Cancellations and refund
You haven’t received your booking confirmation
If you don’t remember which company you booked your trip we suggest you to check your emails, even the spam one, and check your bank statement, you will see the name of the travel company on the payment.
Every time you book your trip with a travel agent or a travel company, they immediately send you a confirmation email with all your booking details. Check also your junk and spam emails, if you still don’t find anything it can be you gave the wrong email address so you need to contact their customer service. They will help you to understand if your booking has gone through.
If you still don’t find your booking confirmation check on your bank statement, next to the transaction you will see the name of the travel company or travel agent.
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